Privacy Policy
Privacy Policy – Infinite Designs 11:11
Introduction
We do everything we can to provide you with an excellent service. We also respect your privacy and will never sell your personal data to anyone.
This privacy policy explains how Infinite Designs 11:11 processes your personal data.
Who We Are
Infinite Designs 11:11 is the controller and responsible for your personal data.
Email: [email protected]
How We Collect Your Personal Data
We collect information about you when you:
• Fill in enquiry or order forms
• Communicate with us via email, social media, or phone
Information collected may include your name, contact details, and order information. We also use website analytics tools, such as Google Analytics, to collect data like your IP address, browser type, and pages visited.
Cookies
Our website uses cookies to improve your experience. For full details, please see our [Cookie Policy].
How We Use Your Personal Data
We use your personal data for:
• Managing orders and enquiries
• Improving our website and services
• Fulfilling legal obligations
Sharing Your Personal Data
We may share your data with trusted service providers, such as delivery companies or website hosting providers. We do not sell or lease your information to third parties.
Data Security
We store your data securely and limit access to authorised personnel only.
Data Retention
We keep your personal data for as long as necessary to fulfil orders and comply with legal requirements. Normally, this is up to 6 years.
International Transfers
We do not transfer your personal data outside the UK.
Your Rights
You have the right to:
• Access the personal data we hold about you
• Request corrections
• Request erasure
• Object to processing
• Request data transfer to another provider
• Withdraw consent at any time
If you’d like to exercise any of these rights, please contact us at [email protected].
Links to External Websites
Our website may contain links to third-party sites. We are not responsible for their privacy policies.
Changes to This Privacy Policy
We may update this policy. Please check this page regularly.
Complaints
If you have any concerns about how we handle your data, please contact us directly. You also have the right to contact the ICO (www.ico.org.uk).
Last Updated: July 2025